Need Help? Please contact our office. 
 
1. I do not appear to be receiving ACCCeo emails.


3. I have forgotten my password.

4. I am having problems logging in / I am logged in but can not add comments.

5. I am being harassed or abused by someone on this site.

6. I wish to contact the site administrator.

7. I wish to unsubscribe from this site.

  
 
1. I don't seem to be receiving Australia-China Chamber of CEO Inc. emails 
Australia-China Chamber of CEO Inc. members and staff rely on email in order to correspond and contact you. For this reason it is essential you keep your email account up-to-date and active at all times.
 
Some free 'Web based' email services such as Yahoo and Hotmail have junk mail filters on them. These are designed to filter out the nasty Spam and junk mail that can invade your email address. These filters can often also put Australia-China Chamber of CEO Inc. correspondence into your junk mail box.
 
To stop this from happening follow the instructions below:
 
Click here for Instructions for Yahoo

Click here for Instructions for other email programmes
 

 
 
Instructions for Hotmail 
 
Hotmail users will need to check their "Junk E Mail" folder. You will need to add the team@Australia-China Chamber of CEO Inc. email address to your 'Safe List'. To do this follow the steps below.
  1. Log into your hotmail account
  2. Click on Contacts
  3. Click on Safe List on the left
  4. Type in Australia-China Chamber of CEO Inc.
  5. Click Add
 
hotmail help 
 

 Yahoo

Firstly check in your 'BULK' folder for any Australia-China Chamber of CEO Inc. emails.
1. Log into your Yahoo account
2. Click on  Addresses then Add Contact
3. In the Name and Nickname fields type in Australia-China Chamber of CEO Inc.
4. In the Email field type in @Australia-China Chamber of CEO Inc.
5. Click save then done
 
yahoo help 
 

 
 
Most Other Email  Clients
 
The basic concepts is to add the "Australia-China Chamber of CEO Inc." as an email address in your contact list or address book. Once your email programme lists Australia-China Chamber of CEO Inc. as a genuine contact you shouldn't have too many problems receiving the emails. It pays to look in your junk mail folder often in case you have missed any correspondence from us.
 

    
 
2. How does this site work? What's free and what's not? 

The Australia-China Chamber of CEO Inc. web site is a business resource web site. Some of this material is available to non-members. However, most of the material is available to paid members.

Subscription to this site itself is complimentary and we encourage you to subscribe and to complete the Registration form to submit your Profile by going to REGISTER FREE and be included in the on-line community of business achievers.

 
Click here to see what is available to paid members or if you wish to upgrade now to become a Paid member.
 

 
 
3. I've forgotten my password 
 
If you have forgotten your password then simply click on this link.  You will be asked for your username and email address, (make sure you put in exactly the same username as you normally use (capitalization matters) and enter the exact email address that you used to sign up with. Your details will then be automatically sent to that email address as long as it matches whats on our records. This helps to protect your security.
 
If you have lost your username and or can't remember which email address you used you will have to register again. If you were a paid member go to your 'My Profile' area and click on the contact support link.
 

 
 
4. I'm having problems logging in and/or can't post 
 
It is important to understand that in this day and age, different computers, bowsers, internet connections and browser settings can all contribute to problems using the Australia-China Chamber of CEO Inc. website. It is a process of elimination. If you ask us for help…
 
Note: Browser is a term used to describe the program you use to 'surf the web' e.g. Interent Explorer or Firefox 
 
Have you tried the 'Problems logging in' page? If not please click here
 
 
Are you typing in your details correctly? 
First check you are typing your username and password EXACTLY as they appeared on the email from Australia-China Chamber of CEO Inc. (capitalization matters). The most common mistake is people not being exact as to what they type in. On computers if you leave out a '.' or '/' or type 'g' instead of 'G', things just will not work.
 
Lost your username and password? 
If you are not sure of your username and password then click the 'Forgot password' link in the middle of the homepage. You will be asked for your username and email address, (make sure you put in exactly the same username as you normally use (capitalization matters) and enter the exact email address that you used to sign up with. Your details will then be automatically sent to that email address as long as it matches what is on our records.

Are you an AOL user?
IE privacy optionsAOL users have been known to have extra hassles logging in due to the way AOL interent works.
 
Cookie problems?
Check your cookie settings, if you are using Internet Explorer, go to 'Internet Options' by clicking 'Tools' in the main menu, and click the 'Privacy' tab across the top. The slider must be set to 'Medium High' or lower. If it says 'Custom', click the 'Default' button to reset the slider. 
 
Sometimes users will have trouble logging in or they appear logged in but can't post in the discussion board. This quite often is no fault of the Australia-China Chamber of CEO Inc. website but may be related to your browsers 'cookies'. Internet Explorer.
 
Try using our 'Problems signing in' page.
 
Are you using Dial-up or Broadband
Dial up connections will sometimes drop-out while you are typing a long story or information into this site, nothing we can do about this one unfortunately except suggest you upgrade to broadband. You may just have to keep using the 'Problems logging in' page.
 
Need more help?
Report your problem to Australia-China Chamber of CEO Inc.. We will look at it and will try to fix the problem. We want to make this site easier to use. Click here to submit details. It may take up to 7 days or so for us to address issues.
 
Try this if you think it's your browser 
You might want to download a new FREE browser. There is a free browser which is very good, called Firefox. Go to http://www.mozilla.com/firefox/ Its a free download.
 
All else has failed? 
You might need to speak to a computer guy to find out if anything is wrong with your browser, computer, internet connection or internet settings.
 

  
 
5. Do you believe you are being slandered or can you see abuse? 
What to do: - It will be reviewed and dealt with
- Report it via the 'report as advertising or abuse' link.
- To add someone to your 'ignore list' just click the 'add to my ignore list' link at the top of an email or wink they have sent you.
- If you are in the chat room click on their name then choose 'Ignore'
- Don't be tempted to respond, just ignore them.  
 
What not to do: - This will get you deactivated too.
- Respond with a harsh rebuke
- Complain about the lack of monitoring on this site
- Start a rebellion and get others upset
 
In order for the administrators to see clearly who is the trouble maker, stay out of any arguments. If it becomes a 2 sided abuse session then both parties will be de-activated no questions asked. Don't be tempted to let your reaction become worse than the original attack!
 

  
 
6. I want to talk to the administrator of this site 
 
If you really need to talk to the administrator of this site about something you will need to click here. Only paid members will receive support for an issue.
 

 
7. I want to de-activate myself and leave the Australia-China Chamber of CEO Inc. Website!  
 
Click here to de-activate your account and leave Australia-China Chamber of CEO Inc. Website
 

 
8. Is there anyway of stopping people coming in under different names causing trouble? 
The website requires every new person to have a new email address. So someone wishing to come in under different names must have and keep track of multiple emails. This is the only system that will slow these people down. If you see abuse, please report it and our staff can look at it.